1. Information We Collect

We collect the following types of information when you use our services:

• Personal Information: Name, email address, phone number, postal address, passport details (for international bookings), and payment information.

• Booking Information: Travel preferences, destinations, dates, group size, etc.

• Device & Usage Info: IP address, browser type, access times, pages viewed.

• Communication Records: Emails, chats, or phone calls with our support team.

2. How We Use Your Information

We use your data for:

• Booking and managing your travel services

• Providing customer support

• Sending booking confirmations, updates, or travel alerts

• Improving our website and service offerings

• Marketing purposes (only with your consent)

• Legal compliance and fraud prevention

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted partners such as airlines, hotels, cruise lines, visa agents, and travel insurance providers for fulfilling your bookings

• Payment processors and banking partners

• Government or legal authorities (when required by law)

4. Cookies & Tracking

Our website uses cookies and tracking tools to:

• Improve your browsing experience

• Understand how users interact with our site

• Deliver relevant ads via platforms like Google & Facebook

You can choose to disable cookies in your browser settings at any time.

5. Data Security

We implement strong physical, digital, and managerial safeguards to protect your data against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections or updates

• Withdraw consent for marketing

• Request deletion of your data (subject to legal and booking constraints)

To exercise these rights, contact us at: privacy@favouritetours.com

7. Changes to This Policy

We may update this policy occasionally. Any changes will be reflected on this page with an updated “Effective Date.”